Special Order Items are subject to a 25% restocking fee
Need to provide Proof of Purchase
Customer must pay for return shipping
Ship To: Becker Safety and Supply Receiving Area 128 30th Street Greeley, CO 80631
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, FR Clothing cannot be washed, with tags, and in its original packaging. Special order items are subject to a 25% restocking fee. You’ll also need the receipt or proof of purchase. ALL shipping charges are the customer's responsibility to pay; to and from the customer's location.
To start a return, you can contact us at firstname.lastname@example.org or Text us at 970-423-9204. If your return is accepted, we’ll send you a CRMA#, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.